About Information Services

HISD Information Services is a department under the Finance Division. Our goal is to support the District's mission by planning, recommending,creating, securing, complying, staffing and maintaining access,functionality and continuity for:


  • District digital infrastructure: this includes the internal infrastructure (i.e. operating systems, physical/virtual servers, switches/routers, NOC/MDF/IDF locations, cabling, wireless systems, IP addresses, District data access/flow/storage, Internet access/flow/storage, filtering, outsourced services, etc.) and the external infrastructure (i.e. IP addresses/Domain names, outsourced and cloud services, etc.)
  • District digital communication services: this includes internal and external telecommunications, VoIP, e-mail, messaging, data/file transfer, video, out-sourced services, etc. 
  • District digital tools for the classroom and the workplace: This includes user devices (workstations, laptops, tablets, handhelds, etc.), peripherals (printers, whiteboards, projectors, cameras, data storage components, etc.) and applications both internally based (server-based, device based, etc.) and externally-based (browser-based cloud applications, out-sourced applications, etc.)


HISD Information Services is committed to supporting the 21st century classroom/workplace and the mission of the District. Information Services helps keep students and staff empowered, on-task and secure.




Information Services 632 W. Vestal Pl. San Antonio, TX 78221

voice 210-989-5120   helpdesk 210-989-5116   fax 210-977-9424

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